Privacy Policy

This Privacy Policy describes how Pustaka Atturots ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or make a purchase from us. We operate in accordance with the laws of the Republic of Indonesia.

1. Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you use our online bookstore:

• Identity & Contact Data: Full name, shipping address, billing address, email address, and phone number.
• Transaction Data: Details concerning your purchases and payment history (full credit card numbers are not stored by us and are securely handled by our payment gateway partners).
• Technical & Usage Data: IP address, browser type, time zone, and navigation behavior on our website.

2. How We Use Your Information

Your personal data is utilized strictly to provide and improve our services, including:

• Processing orders, shipping books, and sending order status updates.
• Managing customer accounts and providing responsive customer support.
• Detecting and preventing fraudulent transactions to secure our platform.
• Sending promotional emails or book recommendations (strictly with your explicit consent).

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted partners essential to our operations:

• Logistics and courier partners to ensure safe delivery of your book orders.
• Payment gateway providers to securely process transactions.
• IT and hosting service providers maintaining our digital infrastructure.

4. Your Privacy Rights

You have the right to access, correct, or request the deletion of your personal data stored within our systems, as well as withdraw consent for marketing communications at any time.

5. Contact Us