These Terms of Service govern your use of the Pustaka Atturots website and the purchase of products from us. By accessing our platform, you agree to comply with these terms.
1. User Accounts
- You are responsible for maintaining the confidentiality of your account password.
- You agree to provide accurate, current, and complete information during registration and checkout.
- We reserve the right to suspend or terminate accounts in cases of suspected fraud or policy violations.
2. Product Availability and Pricing
- All book orders are subject to stock availability. If an item is out of stock, we will notify you and arrange a full refund or a suitable alternative.
- Prices are subject to change without prior notice, though confirmed orders will not be affected by subsequent price adjustments.
- In the event of a pricing error on our website, we reserve the right to cancel affected orders and issue a full refund.
3. Payment and Shipping
- Full payment must be verified before orders are processed and dispatched.
- Estimated delivery times are approximations provided by our logistics partners. We are not liable for delays caused by carrier disruptions or force majeure events.
- The risk of loss or damage to items passes to you upon delivery handover to the courier service.
4. Returns and Refunds
- We accept return requests within 14 days of receipt for items that arrive damaged, defective, or incorrectly shipped.
- Returned books must be in their original condition and packaging.
5. Intellectual Property
- All content on this website, including text, graphics, logos, book covers, and images, is the property of Pustaka Atturots or its publishers and is protected under applicable copyright laws.
6. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any legal disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Indonesia.